Join the Team

We are looking for a Front of House Team Member for Restaurant 19 at Shipley Golf Club

Approximately 35 hours per week between Wednesday and Sunday

Job Purpose

Greets customers and offers restaurant/bar menus, answers questions about menu offerings, processes food and drink orders using EPOS, carries food and drinks from kitchen/bar to tables, and prepares bills and process payments.

Job Duties

  • Welcomes customers when they arrive at the restaurant / golf club.
  • Introduces customers to the appropriate menu and announces daily or seasonal menu specials
  • Answers questions about menu items, ingredients, and pricing
  • Takes customers' orders for food and drink by writing them on a ticket, entering them into a tablet, or memorising them
  • Enters customer orders into EPOS system which sends the details to the kitchen.
  • Prepares drinks and serves them to customers
  • Collects food orders from the kitchen, verifies that they are correct, and serves them to customers
  • Ensures that customers are satisfied with their meals and processes orders for additional courses if necessary
  • Removes used dishes, glasses, and flatware from tables
  • Prepares cheques and delivers them to customers
  • Processes cash and credit card payments and returns change to customers if necessary
  • Sets and prepares restaurant tables
  • Maintains familiarity with menu items, specials, and restaurant information
  • Meets with managers and other staff daily in order to learn about menu changes and specials as well as discuss upcoming reservations and customers with special needs

The Right Person will…

  • Be outgoing and confident when speaking to customers
  • Have a high standard of customer service
  • Have restaurant or bar experience
  • Be ready to work evenings and weekends

Desirable but not required…

  • Food Hygiene Level 2
  • First Aid at Work
  • Cellar experience

Please send your CV to events@shipleygc.co.uk

 

 
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